IT Privacy Policy

SUPPORT SOLUTIONS PRIVACY POLICY

Support Solutions, Inc. is committed to protecting your personal information. By using our website or services, you consent to the collection and use of information as described below. 

INFORMATION WE COLLECT

We collect personal information when you register, request information, sign up for events, apply for jobs, participate in forums or surveys, or use our products and services. This may include login credentials, company details, and contact information. All data is collected lawfully and reasonably.

COMMUNICATIONS

Users may receive service announcements and optional marketing communications. You may opt out of non-essential messages at any time.

USE OF INFORMATION

Support Solutions uses personal information to provide services, respond to requests, manage events, evaluate job applications, conduct recruiting, and analyze site usage.

SMS

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

CUSTOMER PROPRIETARY NETWORK INFORMATION (CPNI)

To protect call data, detailed call information is only shared through verified channels or via our secure customer portal.

COOKIES & IP ADDRESSES

We use cookies and IP addresses to improve site functionality, track usage, and administer the website. Disabling cookies may limit access to certain features.

SHARING OF INFORMATION

We do not sell personal information. Information may be disclosed only:

  • When required by law

  • To service providers delivering information on our behalf

  • With your consent

  • To protect intellectual property rights

  • In the event of a merger or asset sale

THIRD-PARTY LINKS

We are not responsible for the privacy practices of third-party websites linked from our site.

YOUR RIGHTS

You may access, update, delete your information, or unsubscribe from communications by following site instructions or contacting Support Solutions directly.

SECURITY

We use industry-standard security measures to protect personal information, though no system can guarantee absolute security.

CHILDREN’S PRIVACY

Our services are not intended for children under 13, and we do not knowingly collect information from them.

POLICY UPDATES

We may update this policy from time to time. Continued use of our services constitutes acceptance of any changes.